Free Through Recovery FAQs

Who can become a Free Through Recovery Provider?

Free Through Recovery providers can be private providers as well as non-traditional providers like faith-based or cultural-specific groups.

What services do providers provide for participants?

Care coordination — includes helping participants access recovery resources based on their individual needs and creatively problem solve challenges to help participants access such resources. Recovery services — included helping participants access nourishment assistance programs, supportive housing, educational opportunities, meaningful employment, leisure activities and wellness, family and community social supports, parenting education, spiritual engagement, and any other individualized resources the person needs. Peer Support — a person with similar demographic and lived experience provides assistance to participants based on their individual needs.

How are providers reimbursed?

Community providers will be paid a base rate of $400 per individual, on a monthly basis for providing care coordination and recovery services, to include peer support, to program participants. In addition to this individual rate, a 20% increase ($80) will be issued in the form of performance-based rate enhancement, on a monthly basis. This rate enhancement will be issued when an individual meets three of the four defined outcome measures

What are the four outcome measures providers will be assisting participants obtain?

Participants will be working on making progress in the areas of housing, employment, recovery and involvement with law enforcement.

What types of training are required of providers?

Care coordinators and peer support specialists are required to receive training prior to providing services to participants. The training is provided by the Behavioral Health Division.

How many participants can a full-time care coordinator serve?

A full-time care coordinator can serve roughly 20-25 participants.

How many times should a care coordinator meet with a participant?

Providers are expected to make an appointment with participants within three business days of receiving the referral. The initial appointment should include a collaborative process of identifying the participant’s goals, particularly those that relate to addressing criminogenic risk and behavioral health needs. This information will then be used to formulate the care coordination plan, which must be completed within ten days of the referral. After that, each program participant must have the opportunity for an in-person contact with either their care coordinator or peer support specialist at least one time per week.

Who does the provider contact if they have questions or concerns?

Providers can contact their regional Free Through Recovery Administrator or the state-wide Free Through Recovery Administrator with questions or concerns. The Free Through Recovery Administrators are available to provide technical assistance upon request.


Who makes the referrals for Free Through Recovery?

Parole or probations officers will serve as the main source of referrals. Participants can also be referred if they are transitioning from prison, through assessment within prison facilities.

Can a client only be referred to Free Through Recovery once?

No. If a client is denied entry into the program they can be re-referred, at any time, if their condition deteriorates. Additionally, a client who has stopped receiving Free Through Recovery services, for any reason, can be re-referred at any time.

If a client is receiving targeted case management, Release and Reintegration, or other services can they be referred to Free Through Recovery?

Yes. The Clinical Administrator will determine final eligibility and if there will be any duplication of services. Free Through Recovery will provide a unique set of services than current options across the state.

Are sex offenders and violent offenders eligible for Free Through Recovery?



Does Free Through Recovery stop if a participant goes to jail, a residential crisis center, or residential treatment facility?

No. Free Through Recovery will continue for up to 6 months while a client is in jail or a residential facility. However, if a participant returns to prison, the care coordinator or parole/probation officer must notify the regional administrator, or request discharge from Free Through Recovery.

How does a client get terminated from Free Through Recovery?

Discharges from FTR need to be approved by the FTR Clinical Administrator. There is no time limit to how long someone can participate in FTR. Participants of FTR have intense behavioral health needs and the program is designed to engage participants for long periods of time. However, if a participant has had no contact with their peer support specialist or care coordinator for 2 full calendar months, the care coordinator must request discharge from Free Through Recovery.

Can a person remain in Free Through Recovery after their supervision period ends?

Yes. However, the exact process and expectations will be forthcoming.